Coyote Cash - Guest Deposit on Coyote Card

Issue/Question

How do I add money to my students' Coyote Card account?

Environment

  • Coyote Card

Resolution

  1. Browse to Coyote Card Online
    1. Click Make a guest deposit
    2. Type
      • Last/Family Name: Students' last name
      • Card Number: Student ID number
        Note: This is not your credit card number
    3. Click Contribute
  2. On the Deposit Information Screen
    1. Select the account you want to deposit funds
      • USD Coyote Cash
      • USD Add -On Flex
    2. Enter the amount you want to deposit
      • Minimum deposit amount: 10.00 USD
      • Maximum deposit amount: 1,000.00 USD
    3. Click Next
  3. On the Blackboard Payment Gateway 
    1. Enter your Credit card information 
    2. Enter your billing information 
    3. Click Submit - You are NOT charged at this point, your account is verified and money held by your card holder
      Note: If you are taken back to the Main screen you were NOT charged, Try a different Internet Browser, Incognito window or clear cache and cookies and start again
  4. On the Confirm Deposit page
    Note: You must click Make Deposit before you are charged
    1. Review the information is correct
      1. Beneficiary Information 
        • Last Name
        • Student ID 
        • Deposit information 
        • Billing Information 
      2. Click Make Deposit
  5. On the Receipt for Guest Deposit page, you will see the receipt of deposit
    1. Print this page for your records ~or~
    2. Add email address(s) and click Send Receipt

ITS STAFF ONLY

  1. Follow Adding Funds to Coyote Card

Details

Article ID: 7074
Created
Thu 3/3/22 8:10 AM
Modified
Thu 10/19/23 2:49 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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