Jaggaer Contracts Plus Word Add-in Not Working Properly

Issue/Question

Jaggear word document for Contracts Plus does not save data entry

Environment

  • Windows 10
  • Microsoft Word 365
  • Jaggaer Contracts Plus Word Add-in

Cause

Hardware Acceleration causes the Add-in to have a code entered every time 

Resolution

  1. Open Microsoft Word
  2. Click File
  3. Select Options
  4. Select Advanced
  5. Click Disable hardware graphics acceleration
  6. Click Ok

Details

Article ID: 7210
Created
Tue 5/31/22 3:07 PM
Modified
Fri 4/21/23 9:58 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated