Jaggaer Contracts Plus Word Add-in Not Working Properly

Summary

Disable Hardware Accceleration

Body

Issue/Question

Jaggear word document for Contracts Plus does not save data entry

Environment

  • Windows 10
  • Microsoft Word 365
  • Jaggaer Contracts Plus Word Add-in

Cause

Hardware Acceleration causes the Add-in to have a code entered every time 

Resolution

  1. Open Microsoft Word
  2. Click File
  3. Select Options
  4. Select Advanced
  5. Click Disable hardware graphics acceleration
  6. Click Ok

Details

Details

Article ID: 7210
Created
Tue 5/31/22 4:07 PM
Modified
Fri 4/21/23 10:58 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated