Missing Qualtrics Surveys

Issue/Question

Qualtrics account empty

Data erased in Qualtrics

Qualtrics projects disappeared

Qualtrics missing surveys

Environment

• Qualtrics
• Shibboleth

Cause

USD made a change in shibboleth that caused us to need to use a different user name format

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Exactly what is happening
   2. Screen shot of what you are seeing