UPrint not Displaying Print Options

Issue/Question

When I try to print to the copier I am not able to choose duplex or staple settings.

Environment

  • UPrint
  • Pharos
  • MultiFunction Copier
  • Windows

Cause

The printer driver is not working correctly

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Name
    2. Contact Info
    3. Computer NI Number

Details

Article ID: 6526
Created
Sun 7/25/21 1:34 PM
Modified
Mon 8/9/21 9:19 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated