Faxing on Multi Function Copier not working

Issue/Question

Fax does not work

How do I fax with the copier?

How do I fax internationally?

Where can I find a fax machine?

Environment

  • Toshiba Multi-Function copier

Cause

Phone line is not plugged in

Resolution

  1. Check with your department for the location of a fax machine
  2. Plug the phone line into the copier
  3. If phone line is already plugged in
    1. Unplug phone line
    2. Plug phone line in

Note: International faxing must be enabled by Facilities Management

Details

Article ID: 633
Created
Thu 9/13/18 9:10 AM
Modified
Fri 4/5/24 1:08 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles (3)

Requesting Toshiba Multifunction Printers/Copier FAX line conversion to Voice over Internet Protocol (VoIP)
Set up the fax function
How to make sure faxing works