ImageNow Scan Station Requesting a Token During Each Scan

Issue/Question

ImageNow scan station tries to upload a scan license at every scan. The scan station has a license but there aren't any available when they scan.

Environment

  • ImageNow
  • Windows 10

Resolution

  1. Right Click Perceptive Content Shortcut
  2. Select Run as administrator

Please contact the Service Desk if you need further assistance

Details

Article ID: 5911
Created
Mon 12/21/20 3:03 PM
Modified
Wed 1/12/22 10:44 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated