Issue/Question
ImageNow scan station tries to upload a scan license at every scan. The scan station has a license but there aren't any available when they scan.
Error: The token for capture now twain is invalid and has been released. the licenses will be checked to see if another token is available
Error: There are no seats available for capturenow twain
Environment
- ImageNow (Perceptive Content)
- Windows 10
Resolution
- Click Ok
- Click through the prompts to agree to download a token
Note: No token is needed
- If you are still unable to scan, close Perceptive Content
- Right Click Perceptive Content Shortcut
- Select Run as administrator
Please contact the Service Desk if you need further assistance