Banner Invoice not Paying, no one else can see the Invoice

Issue/Question

I entered a Banner invoice some time ago that seems to be lost in space. No one can see it in Banner except me, so it hasn’t dropped into any approval queues & therefore hasn’t been paid as yet

Accounting unable to open invoice in Banner

Environment

  • Banner Admin pages
  • FOIDOCH

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. The invoice ID in Banner
    2. Any other information on what you have done to attempt to resolve the issue, to date

ITS STAFF ONLY

  1. Follow Resolving Banner Invoice not Paying
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