Smart Classroom Computer Not Receiving Audio from Microphone

Issue/Question

The room microphone seems to be working fine, but when I tried to create a Zoom meeting to record a lecture, Zoom couldn't see the microphone.

Environment

  • Smart Classroom with Microphone

Cause

Multiple potential causes.

Resolution

  1.  Please Report Smart Classroom Issue with the following information: 
    1. Smart Classroom Room Number
    2. Description of the issue
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