Problems Reaching Banner Screens From Off Campus

Issue/Question

Banner is timing out when accessing certain screens

Environment

  • Banner
  • FAAINVE
  • FOADOCU

Cause

Certain areas of Banner require you to be on a University network or connected to VPN

Resolution

  1. Connect to VPN
  2. Try again

Details

Article ID: 4820
Created
Mon 3/16/20 1:58 PM
Modified
Tue 3/24/20 5:56 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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