Adobe Creative Cloud Device License Asking for Login

Issue/Question

Check whether the computer has a Creative Cloud device license

Our Adobe Creative Suite on our work station is asking for a login.

We don't have a log in for the software because it isn't a user license. It is supposed to be a machine specific license. 

Environment

  • Adobe Creative Cloud
  • Windows

Cause

Want to verify license status for computer

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Location of computer
    2. NI tag number of computer
    3. Department that owns computer, if known

Details

Article ID: 4683
Created
Fri 2/21/20 1:27 PM
Modified
Fri 8/25/23 1:56 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles (1)

Logging into Adobe Creative Cloud Shared Device License
Steps for logging into Adobe Creative Cloud on a computer that uses a shared device license