Adobe Creative Cloud Device License Asking for Login

Issue/Question

Check whether the computer has a Creative Cloud device license

Our Adobe Creative Suite on our work station is asking for a login.

We don't have a log in for the software because it isn't a user license. It is supposed to be a machine specific license. 

Environment

  • Adobe Creative Cloud
  • Windows

Cause

Want to verify license status for computer

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Location of computer
    2. NI tag number of computer
    3. Department that owns computer, if known
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Steps for logging into Adobe Creative Cloud on a computer that uses a shared device license