Camera for Web Conferencing in PT/OT Classroom is Not Working

Tags WebEx Zoom

Issue/Question

The camera feed is not working in Zoom

Unable to get the camera to work in Zoom

Unable to get the camera to work in Skype for Business

Environment

  • Sanford Coyote Sports Center A311A
  • Sanford Coyote Sports Center A351

Cause

The computer has lost communication with the camera and AV bridge

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Room number
    2. Building Name 
    3. A detailed description of the issue

Details

Article ID: 4561
Created
Wed 1/29/20 11:27 AM
Modified
Mon 2/28/22 8:45 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated