Issue/Question
When users print, the printer is making a loud noise
The printer is making a loud noise when pulling paper from the tray
The office printer is not printing and it is making strange sounds when it tries to print
Environment
- Computer Lab
- Office Printer
Cause
Possible hardware issue causing the printer to make a loud noise
Resolution
- Remove toner
- Check paper path where toner was and make sure it is clear
- Place toner back in printer
- Run a test job to see is still noisy
- Remove any of the paper trays
- Make sure paper trays are not filled with too much paper
- Put paper trays back in place
- Run a test job to see is still noisy
- If still noisy, please contact the Service Desk with the following information:
- Location of printer
- Make and Model of printer