Unable to Open Word Document from OneDrive

Issue/Question

I am attempting to open a word document in my OneDrive but I cannot open the document to edit

Error: This action couldn't be performed because Office doesn't recognize the command it was given.

Environment

  • Microsoft Word 365
  • Microsoft OneDrive

Resolution

  1. Open Word
  2. Click File
  3. Click Options
  4. Click Advanced
  5. Remove the check from Show field codes instead of their values

Details

Article ID: 4085
Created
Thu 10/3/19 12:47 PM
Modified
Fri 10/15/21 9:30 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated