Problems with Saving Documents in Excel

Issue/Question

Whenever I open excel, it shows that the file has been open in a different format

An excel file made previously, or an excel file that was made on this computer

Error: The file format and extension don't match

Environment

  • Excel
  • Office365
  • USD computer

Cause

Cannot open the excel file but the file is working on a different computer

Resolution

Details

Article ID: 4066
Created
Tue 10/1/19 4:59 PM
Modified
Tue 3/14/23 4:27 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated