Outlook Displaying Incorrect Contact Information

Tags Outlook

Issue/Question

The Global Address list is not displaying the correct information

Environment

  • Outlook

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. If your contact information is bad be sure to use the Address Change Form
    2. Examples of incorrectly displayed information
      1. Preferred display name 
      2. Phone number

Details

Article ID: 3789
Created
Fri 8/23/19 8:46 AM
Modified
Wed 9/9/20 8:16 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated