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ImageNow / Perceptive Content
ImageNow Not Linking to Student File
ImageNow Not Linking to Student File
Issue/Question
Image Now is not working
ImageNow will not link file to student.
Error: Could not find ID
Linking documents from Banner isn't working
Environment
Perceptive Content/ImageNow
Resolution
Log out of ImageNow
Clear Internet Browser
Cache & Cookies
When starting to link documents, make sure to have the Banner screen open
Do not have several of the same browser windows open
In upper Right-Hand Corner under Application Plan, select the new plan from the drop-down menu, and it will try to auto-link
Please
contact the Service Desk
if you need further assistance
ITS STAFF ONLY
Add/Update Application Plan on ImageNow/Perceptive Content Workflow
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