Issue/Question
I need to continue using Shockwave, how can I keep that on my computer?
Patch Policy Exception Request
How do I prevent my computer from being upgraded to a newer operating system?
My computer is attached to lab equipment and must run a specific version of Windows.
Our department has a few systems (for instrument control and operation) that are running on Windows 7 OS. It seems security updates for Windows 7 may come to an end in Jan 2020.
Is there any policy ITS has (or like to adapt) for usage of Windows 7 computers post Jan 2020 and what would be the charges incur, if any, if the department decided to retain Windows 7 systems.
I have a system that needs to run Windows 8 because it is connected to a device that requires Windows 8 specifically. Windows 8 End of Life was January 2023.
Environment
- University owned computers
- Windows OS
Cause
The University's policy is to maintain current and supported operating systems and software security patches ensuring the confidentiality, integrity, and availability of University information systems.
Resolution
Note: Starting in FY2024 there will be a service charge associated with these devices
- Click the Request Exception button on this page and complete the form
- Include the following details
- Asset tag of computer
- Name of computer if different from Asset tag
- Reason software can not be removed or updated
- Estimated cost of replacing with alternative
- Date the software is no longer needed
Please contact the Service Desk if you need further assistance