25Live Will Not Load

Tags 25live

Issue/Question

Error logging into 25 LIVE

Error Details: opensaml::FatalprofileException see pdf

Error Details: An Error Occurred. An error occurred. Contact your administrator for more information.
Error details

Activity ID: b7dfae43-5f21-4882-2002-0080016800bd
Error time: Tue, 28 May 2019 18:23:42 GMT
Cookie: enabled
User agent string: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

Environment

  • 25Live

Cause

Single Sign-on is down and will not authenticate login requests

Resolution

Please contact the Service Desk with the following information 

  1. What browser are you using? 
  2. Full error message you are receiving                 
 

Details

Article ID: 3385
Created
Wed 7/3/19 8:50 AM
Modified
Fri 4/24/20 3:36 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated