Laptop Displaying Black Screen

Issue/Question

Laptop is not working

Laptop display went out

Environment

  • Laptop

Cause

Multiple causes

Resolution

Manually restart the computer

  1. Hold down the power button for 20-30 seconds.
  2. Wait 15 seconds
  3. Turn the system back on.
  4. If this is a Lenovo laptop
    1. Unplug from power or docking station
    2. Use a paperclip to press the button in the tiny hole on the bottom of the laptop
    3. Restart laptop

Details

Article ID: 33
Created
Thu 6/7/18 6:48 AM
Modified
Tue 12/20/22 2:10 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated