Unable to Launch Cisco Jabber Video Client

Issue/Question

No one in our class has been able to connect when at our FARM sites

Error: Client could not connect to server CJ:1000:600

Environment

  • Cisco Jabber
  • Remote Sites off Campus

Cause

Expressway communication problems with Call Manager

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Site trying to connect from
    2. Cisco Jabber user name