Requesting Corrections to a K2 Blackpearl Application

Issue/Question

K2 applications are giving errors or are working incorrectly

Environment

  • K2 Blackpearl
  • Microsoft SQL Server

Cause

There are multiple reasons K2 applications could error out or fail

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. User information, notes, etc
    2. K2 Application in question
    3. Specific error message(s)

Details

Article ID: 2822
Created
Tue 4/23/19 3:01 PM
Modified
Thu 11/4/21 3:29 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated