Problems Connecting to Cisco AnyConnect

Issue/Question

Receiving error when connecting to Cisco AnyConnect

Error: AnyConnect profile settings mandate a single local user, but multiple local users are currently logged into your computer. A VPN connection will not be established

Error: The AnyConnect package on the secure gateway could not be located.  You may be experiencing network connectivity issues.  Please try connecting again

Environment

Cause

Other local accounts are signed onto the computer

Resolution

  1. Restart the computer
  2. Then restart the Cisco AnyConnect
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