Problems Connecting to Cisco AnyConnect

Issue/Question

Receiving error when connecting to Cisco AnyConnect

Error: AnyConnect profile settings mandate a single local user, but multiple local users are currently logged into your computer. A VPN connection will not be established

Error: The AnyConnect package on the secure gateway could not be located.  You may be experiencing network connectivity issues.  Please try connecting again

Environment

• VPN
• Cisco AnyConnect

Cause

Other local accounts are signed onto the computer

Resolution

1. Restart the computer
2. Then restart the Cisco AnyConnect