Web Extender Error Message


I am receiving this error when trying to look up attachments to Banner

I am not able to upload document in Webextender - I can log in and I can look at invoices someone else uploaded but I can not upload any documents. 

Error: Banner Document Management is installed at your site, but you are not set up as a user in that system. Please contact your Administrator for information.


  • Banner
  • Web Extender


Permissions have not been granted to that function, your supervisor will need to request this access be added for you


  1. Fill out the Banner Access Request to request the correct permissions

Note: This form must be submitted by a supervisor

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Article ID: 2574
Tue 3/26/19 3:09 PM
Wed 6/29/22 9:23 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance