Issue/Question
The laptop is not charging while connected to the dock
Computer is no longer connecting to a docking station
Environment
- Lenovo laptop
- Lenovo Thunderbolt 3 or USB-C dock
Cause
Cords connected incorrectly
Resolution
Please see the attached document
- Lenovo Thunderbolt 3 Dock has its own power adapter
Note: Do not connect USB-C power adapter to the dock
- USB-C cord goes from back of dock to the left rear laptop USB-C port