Issue/Question
I am trying to watch a video and it requires Silverlight.
I am trying to watch exit exam videos and installing Silverlight does not work
Environment
- Desire2Learn
- Safari
- Internet Explorer
- Mozilla Firefox
- Google Chrome
Cause
Some Videos provided for online learning may require Microsoft Silverlight to play. Silverlight is no longer supported on the most recent versions of Mozilla Firefox or Google Chrome
Resolution
- Download and install Microsoft Silverlight
Internet Explorer
- Click
- Select Manage add-ons
- Select Microsoft Silverlight
- Click Enable
Firefox
Note: Firefox ESR 52 (Extended Service Release) still supports Silverlight
- Download Firefox 52 ESR for macOS
- Install Firefox 52 ESR
Safari
Enabling Silverlight for Safari
Note: Safari, version 12+, does not support Silverlight
- Click on Safari in the top left of Safari
- Select Preferences
- Select Security
- Click Plug-in Setings...
- Place a Check next to Silverlight
Enabling Silverlight for a specific website
- Go to the video that requires Microsoft Silverlight
- Click Click to user Silverlight
- Click Use Every Time for the Would you like to user Silver on (website) pop up
Note: Google Chrome does not support Microsoft Silverlight