Receiving Fan Detection Error on Startup

Issue/Question

The desktop computer is shutting down and giving us an error when turned back on.

Error: Fan Detection Error

Error: CPU Fan Detection Error

Environment

  • Computer

Cause

Fan potentially needs to be replaced

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. NI#### that is on the computer
    2. Contact information
    3. Location (building and room) of computer

ITS STAFF ONLY

  1. Follow Ordering HP Replacement Parts