Receiving Fan Detection Error on Startup

Summary

Troubleshooting a Fan Detection Error after computer randomly restarts

Body

Issue/Question

The desktop computer is shutting down and giving us an error when turned back on.

Error: Fan Detection Error

Error: CPU Fan Detection Error

Environment

  • Computer

Cause

Fan potentially needs to be replaced

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. NI#### that is on the computer
    2. Contact information
    3. Location (building and room) of computer

ITS STAFF ONLY

  1. Follow Ordering HP Replacement Parts

Details

Details

Article ID: 2124
Created
Mon 1/28/19 12:06 PM
Modified
Fri 8/7/20 5:04 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated