Problems Connecting to Webnow in Windows

Issue/Question

Problems connecting to Webnow

I am unable to log-in to image now/webnow. The page does not load

Environment

  • Windows OS
  • Chrome
  • Firefox
  • Edge
  • Internet Explorer
  • Perceptive Content

Cause

Using the wrong browser

Resolution

  1. Webnow requires Java and will only work in Internet Explorer

Details

Article ID: 2040
Created
Fri 1/18/19 8:07 AM
Modified
Tue 3/2/21 11:10 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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