Display Screen on Printer not Working

Issue/Question

Our new color printer screen display is not working

Reception desk printer screen is frozen and not recognizing touch

Printer touch panel will not wake up

Environment

  • HP Printer
  • Multi-Function Printer

Resolution

  1. Please contact the service desk with the information below.
    • Name
    • Location of printer
    • Brief description of issue

ITS STAFF ONLY

  1. Follow Troubleshooting Touchscreen Printer