Issues with USD Computer or Laptop Purchased Through USD

Issue/Question

My laptop is not working, can you check it

Broken screen

Laptop has display anomalies

My charger was lost or stolen, can I get a replacement

My laptop is not able to connect to the WiFi

The date and time are wrong on our laptop

Environment

  • Med School Student
  • Personal computer
  • USD computer
  • Computer purchased through USD

Resolution

  1. Please contact the Service Desk with the following information
    1. Explain the issue
    2. Computer Serial number
  2. Med students may stop by Lee Med 115 or contact the Service Desk for assistance
    • Loaner computers may be available with department approval if your laptop is being repaired
    • Repairs will be referred to the Service Desk
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