Scanner Not Scanning Clean

Issue/Question

  • Scanner isn't scanning clean
  • Black line when scanning

Environment

  • Canon DR 6030C Scanner

Cause

  • Rollers are dirty
  • Flat bed glass is dirty

Resolution

  1. Blow scanner out with Canned Air
  2. Clean rollers with Rubbing Alcohol and lint free cloth

Details

Article ID: 1464
Created
Thu 11/29/18 3:31 PM
Modified
Fri 4/24/20 12:57 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated