Issue/Question
I have an iPad I need to be reimaged for a new user
What should we do when getting an iPad ready to be used at another site
How do we clear current users data and access
We need an iPad reset for a new user
We need to have an iPad reimaged
Environment
Cause
iPad is locked with a key
iPad needs to be re-assigned to a new user
Resolution
- Please contact the Service Desk with the following information
- iPad tag number
- New and old user names