Reporting a Broken Laptop Screen

Issue/Question

Lines that run vertically down laptop screen.

Lines that run horizontally across the laptop screen.

Distorted video

Broken screen

Cracked screen

Environment

• Fujitsu Laptop
• HP Laptop
• Lenovo Laptop
• Microsoft Surface Tablet

Cause

Broken screen

Resolution

1. Please contact the Service Desk with the following information:
   1. Asset Tag - NI-xxxxx
   2. Building name
   3. Room number
   4. Brief description of the broken screen