Black Line Down Paper When Printing, Copying or Scanning

Issue/Question

Black line down paper when printing or copying

Lines on scans

Environment

• Copier
• Printer
• Document feeder
• Scanner

Cause

Mark on document feeder image source

Resolution

1. Examine the document feeder for any marks
2. Clean mark off the glass
3. Check transfer belt and toner cartridge for damage
   1. If damaged see Toner for Academic Commons Printers