Black Line Down Paper When Copying or Scanning

Issue/Question

Black line down paper when copying

Lines on scans

Environment

  • Copier
  • Printer
  • Document feeder
  • Scanner

Cause

Mark on document feeder image source

Resolution

  1. Examine the document feeder for any marks
  2. Clean mark off the glass

Details

Article ID: 131
Created
Thu 6/21/18 9:39 AM
Modified
Mon 7/8/19 1:52 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated