Black Line Down Paper When Printing, Copying or Scanning

Summary

Marks on the glass of a document feeder can cause black lines when making a copy

Body

Issue/Question

Black line down paper when printing or copying

Lines on scans

Environment

  • Copier
  • Printer
  • Document feeder
  • Scanner

Cause

Mark on document feeder image source

Resolution

  1. Examine the document feeder for any marks
  2. Clean mark off the glass
  3. Check transfer belt and toner cartridge for damage
    1. If damaged see Toner for Academic Commons Printers

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 131
Created
Thu 6/21/18 10:39 AM
Modified
Fri 4/26/24 2:57 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated