Upgrading or Replacing Hardware in a University Owned Computer

Issue/Question

• I would like my Solid State Drive (SSD) upgrade drive to be installed
• I need a charging cable for my laptop
• My desktop system is “clicking” now and then
• I would like more memory (RAM) added to my computer
• I need a PCIe card installed in my computer
• My battery is not holding a charge

Environment

• University Owned Desktops
• University Owned Laptops

Cause

• Requesting an upgrade
• Requesting back up or replacement of back up harddrive
• Computer running slow
• Failing battery

Resolution

1. Please contact the Service Desk with the following information:
   1. What you would like upgraded or replaced
   2. The building and room number where the machine is located
   3. Times you are available