Phone Questions - Phone Numbers Beginning with 677

Issue/Question

Phone not working

Voicemail not setup correctly

Can you please help me reset the PIN to my phone?

I need to cancel these 677 phone numbers

I have billing questions about 677 lines

I want to add analog telephone lines

Environment

  • Phone number beginning with 605-677-XXXX 

Resolution

  1. What kind of phone do you use?  677 lines can be associated with VOIP or analog phones
    • If you use a Cisco desk phone, your department has transitioned to VoIP, please contact the Service Desk 
    • If you do not use a Cisco desk phone, your department has not moved to Cisco VoIP phones, please contact Facilities Management for assistance

ITS STAFF ONLY

  1. Follow Phone lines associated with VoIP
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Details

Article ID: 111
Created
Mon 6/18/18 8:35 AM
Modified
Fri 7/22/22 2:56 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated