Body
Issue/Question
Phone not working
Voicemail not setup correctly
Can you please help me reset the PIN to my phone?
I need to cancel these 677 phone numbers
I have billing questions about 677 lines
I want to add analog telephone lines
Environment
- Phone number beginning with 605-677-XXXX
Resolution
- What kind of phone do you use? 677 lines can be associated with VOIP or analog phones
- If you use a Cisco desk phone, your department has transitioned to VoIP, please contact the Service Desk
- If you do not use a Cisco desk phone, your department has not moved to Cisco VoIP phones, please contact Facilities Management for assistance