Phone Questions - Phone Numbers Beginning with 677

Summary

Please contact Facilities Management regarding analog phone questions

Body

Issue/Question

Phone not working

Voicemail not setup correctly

Can you please help me reset the PIN to my phone?

I need to cancel these 677 phone numbers

I have billing questions about 677 lines

I want to add analog telephone lines

Environment

  • Phone number beginning with 605-677-XXXX 

Resolution

  1. What kind of phone do you use?  677 lines can be associated with VOIP or analog phones
    • If you use a Cisco desk phone, your department has transitioned to VoIP, please contact the Service Desk 
    • If you do not use a Cisco desk phone, your department has not moved to Cisco VoIP phones, please contact Facilities Management for assistance

ITS STAFF ONLY

  1. Follow Phone lines associated with VoIP

Details

Details

Article ID: 111
Created
Mon 6/18/18 9:35 AM
Modified
Fri 7/22/22 3:56 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated