Requesting a Computer Setup or Reload

Question

  • Setting up a computer for a new employee
  • Requesting computer installation
  • Computer needs to be re-imaged for an incoming employee 
  • Requesting to re-image a computer
  • Computer Needs to be Wiped Clean
  • Can you clean up and update my old computer
  • iPad needs to be wiped

Answer

  1. Please contact the Service Desk with the following details
    • Name
    • Phone Number
    • Location of computer
    • Computer NI tag number
    • The previous owner of the computer (if applicable)
    • The new owner of the computer
    • Available times to pick up the computer

Internal Staff Only

  1. If re-imaging an existing computer, backup any files needed from the computer
    Note: See articles Moving to a New Computer and Moving ImageNow or Perceptive Content to Different Computer
  2. For BaTS computers, see Archiving Hard Drives
  3. Reimage/wipe/reload the device
  4. Set up system for new user

Products or Services Involved

  • University-owned computer
  • Desktop
  • Laptop
  • iPad

 

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