Contacting Support for 25Live

Question

How do I contact support for 25Live?

Answer

  1. Support
    1. Level 1 Support - ITS Development Team
    2. Level 2 Support - USD Service Desk
  2. Vendor Support Information
    1. Support Portal URL TBD
    2. Support Email:  support@collegenet.com
    3. Support Hours and Level: 8 - 5 PST
    4. Provider Online Documentation/Knowledge base: https://knowledge25.knowledgeowl.com/ (login required) 
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