Not Receiving Faculty/Staff/Student Emails Sent by Marketing

Issue/Question

Staff member not receiving emails sent by marketing, such as from president@usd.edu, businessoffice@usd.edu, urelations@usd.edu, and pubsafe@usd.edu 

Environment

• Microsoft Dynamics
• Email

Cause

Bad Data

User is not in Microsoft Dynamics

Resolution

1. Please submit a request with the following information:
   • Email address of affected user
   • Emails not being received