Departmental or Shared Mailbox

Overview

For departments that need a shared mailbox in order to receive emails that multiple people can monitor and review.  

Note: ITS no longer supports accounts and shared passwords, we can only provide a shared email address

Note: There is a 30 character limit on what the mailbox name can be

Benefits
  • Shared mailboxes offer a collaborative platform for teams to manage and send emails from a common address
  • When a team member responds to an email sent to the shared mailbox, it appears as though the reply is coming from the team rather than the individual
  • Additionally, shared mailboxes come equipped with a calendar that can be accessed by all members, facilitating the coordination of group schedules and events
  • This feature is particularly beneficial for the University of South Dakota, as it promotes seamless communication and organization among staff and students
Target Completion Date

Up to 10 business days

Available To

USD Faculty and Staff

Cost

This service is available at no cost

Policies

 

 
Request Dept/Shared Mailbox

Related Articles (3)

How to add a shared calendar in outlook
Requesting a shared mailbox using the Departmental accounts management application
How to request access to a shared or departmental email mailbox.