Overview
Before building, modifying, purchasing, or implementing a custom application or website, University departments must obtain approval to ensure the solution is secure, accessible, supportable, and aligned with University policies and standards. ITS reviews custom-developed applications, websites, databases, integrations, automations, and similar solutions before development or implementation begins.
Important: Approval must be obtained before custom development begins or before entering into agreements with software developers or vendors.
Do I Need This Service?
Submit a request if you want to:
- Build a custom website or web application
- Create a database or software solution
- Develop a system integration or automation
- Hire a vendor to develop software for USD
- Use a custom-built application developed outside ITS
- Store, process, or transmit University data in a custom solution
- Modify an existing custom application
What We Evaluate
ITS may review:
- Security and risk considerations
- Accessibility compliance requirements
- Data classification and governance requirements
- Authentication and access controls
- Technical architecture and integrations
- Software maintenance and support plans
- Testing and implementation approaches
- Long-term ownership and lifecycle management
- Third-party developer involvement
- Compliance with University policies and standards
Information Required
About the Project
- Purpose of the application or website
- Business justification
- Expected users
- Project timeline
About the Data
- Data collected, stored, or processed
- Data sensitivity or classification
- Security and compliance considerations
About the Solution
- Development approach (internal, vendor, student-developed, etc.)
- Business owner
- Technical owner
- Support and maintenance plan
- Retirement or replacement plans, if known
Providing complete information helps reduce delays during the review process.
What Happens Next?
1. Submit Request
Provide information about the proposed application, website, or project.
2. ITS Review
ITS evaluates the proposal for security, accessibility, data handling, architecture, and compliance considerations.
3. Consultation
Additional information may be requested, and recommendations may be provided to address risks or requirements.
4. Approval Decision
The proposal may be approved, conditionally approved, or denied based on University standards and policies.
5. Development or Implementation
Approved projects may proceed according to the approved design and requirements.
Available To
Academic and Administrative departments with approval from their area Vice President.
Target Completion Date
Reviews can take up to 8 weeks, particularly when limited information is available or when additional security, accessibility, or compliance reviews are required.
Policies
ITS Software Development Lifecycle (SDLC) Policy