ExamSoft Examplify Reference

Summary

Collection of Examplify articles for quick reference

Body

Issue/Question

Articles relating to ExamSoft Examplify

Environment

Examplify

Resolution

Installation

Installing Examplify Software
Getting Invalid System Configuration Error with Examplify - How to turn off memory integrity in Microsoft Windows settings to allow Examplify to run
Examplify Error Minimum Screen Resolution - Windows display scale on laptop not set to 100% causes a screen resolution error to be displayed

Resolving Issues with Examplify

Having an Issue with Examplify Software - Steps to take to resolve issues and how to contact Examplify support
Blue Screen When Starting Examplify - Blue screen issue when using Examplify
Experiencing Problems with Computer After Using Examplify - How to resolve black screen, audio, or network issues after taking a test using Examplify.
Issue with Examplify Using Wrong Camera - How to disable rear camera when using Examplify ExamMonitor
Uninstall and Reinstall Examplify - Procedure to uninstall Examplify and do a clean re-installation

Instructors

Requesting ITS Support for Computer Based Testing

ITS STAFF ONLY

Troubleshooting

Camera and Microphone Not Working in Examplify
Assisting Issues with Examplify - Contact information for ExamSoft support

Installation

Loading Examplify On A Loaner Computer - Loads Examplify in lab mode so student identities are not saved in the software
Setting Up An IPad For Accommodations Using Examplify - Installation of Examplify for student who need questions read to them

Software Patch Updates

Request to Test Examplify Patch Update - How to request testing of a new feature or new version of Examplify.
Testing Examsoft Patch Update for USDMedicine - Procedure to troubleshoot issues with the Examplify patch update in Med School

Accounts

Troubleshooting ExamSoft Accounts - Who to contact with questions regarding USD Med School ExamSoft accounts
Signing In to Examsoft with Admin/Faculty Account
Troubleshooting ExamSoft SSO Issues
Unable to View Draft Exam in ExamSoft - Resolving an issue where draft exams cannot be viewed in ExamSoft

ITS Support for Testing

Providing Student Testing Support - How to support online student testing

Details

Article ID: 6931

Created

Mon 1/10/22 1:58 PM

Modified

Mon 1/31/22 9:24 AM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Validated

ExamSoft Examplify Reference

Summary

Body

Issue/Question

Environment

Resolution

Installation

Resolving Issues with Examplify

Instructors

Troubleshooting

Installation

Software Patch Updates

Accounts

ITS Support for Testing

Details

Details

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