Body
Issue/Question
Missing a mailbox in Outlook after computer was setup
Added a shared mailbox in Outlook
Environment
Cause
Need to manually add share mailbox to user account
Resolution
- Open Outlook
- Click File tab
- Click Account Settings
- Click Account Settings...
- Double click desired profile
Note: Your email address
- Click More Settings
- Click Advanced
- Click Add
- Enter name of shared mailbox
- Click OK
- Click OK
- Click Next
- Click Done
- Click Close
- Restart Outlook