Requesting to Update Text on USD Website

Issue/Question

• Update the existing text/line
• Add new text/line 
• Remove old text/line

Environment

• USD Website
• Marketing Request
• Website Content Update Request

Cause

• Old text/line needs to be updated with new text/line
• New text/line needs to be added 

Resolution

1. Navigate to the USD Website Request Form
2. Click Request Type drop down
3.  Select the type Update Content on Existing Page on the Public Website (www.usd.edu)
4. Copy the Page URL where the old text/line is located or the target location for the new text/line
5. Paste the copied URL on the Page URL field in the form
6. On Describe your specific website request box:
   • Explain the request
   • Specify location(s) that need an update:
     •  page name,
     • position (top, middle, or bottom),
     • whether it is within a tab, accordion, header, title, or paragraph,
     • if possible, send a screen shot of the target location
   • Mention the Previous Text as  OLD: Old Text
   • Mention the New text as NEW: New Text  
7. If it's urgent, mention in Urgent Need box
8. If any more files are required, use the Attach option
9. Check YES/NO in Document Posted Online field
10. Submit

Please contact the Service Desk if you need further assistance