Colton Recital Hall Camera Controller Not Responding

Issue/Question

Our livestream camera in the Colton Recital Hall is not responding to the controller (Panasonic) we have up in the recording booth

Environment

  • Colton Recital Hall
  • Panasonic Camera Controller

Cause

IP Address of PTZ Camera has Changed

Resolution

  1. Make sure the ENABLE button on the controller is blue, if not, press it until it turns blue and test again
  2. If it is blue please contact the Service Desk with the following information: 
    1. When the Controller Stopped Working

Details

Article ID: 8796
Created
Thu 11/16/23 4:02 PM
Modified
Wed 1/24/24 4:28 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated