Updating Cell Phone Number for Faculty/Staff

Issue/Question

How do I update my cell phone number?

Environment

  • SNAP
  • Employees

Cause

I need to update my personal cell phone number.

Resolution

  1. Log into SNAP
  2. Go to Employee tab
  3. Go to Employment Details
  4. Click on Employee Self-Service
  5. Go to Personal Information tab
  6. Click on Cell Phone Number Maintenance at the bottom of the list
  7. If you already have an existing number, please update the existing one with the new one
  8. Click Submit to save

Note: You can only have one active phone number and cannot delete a phone number without replacing it with a new one

Note: If you want to delete an active phone number without inserting a new number, send a request to Human Resources

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Details

Article ID: 8724
Created
Thu 10/5/23 1:43 PM
Modified
Tue 10/31/23 1:11 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Services / Offerings (1)

Questions or support needed regarding Benefits, Human Resources or Payroll