Account Not Working Outside US

Issue/Question

My account is not working while im outside us

Environment

  • USD account
  • Outlook

Resolution

Note: Account could be blocked when used outside US

  1.  Please contact the Service Desk with the following information: 
    1. Name
    2. Country you are trying to access your account from
    3. Return date

Details

Article ID: 8200
Created
Tue 3/7/23 3:50 PM
Modified
Mon 11/20/23 11:55 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated